24X7 Infrastructure Management Services
Network & Security Operations Centre
- Onsite & Remote (24 x 7)
- Using Industry Standard Tools
- With / Without hands & feet support
Service Desk
- Onsite & Remote (24 x 7)
- Using Industry Standard Tools
- Voice, Email and Web based
End-to-End support
- Operating Systems, Networks, Databases
- Onsite & Remote (24 x 7)
- L1 to L3 support
- Vendor co-ordination
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These 24 x 7 Services are- Shared Services and hence Cost Effective
- Service Level Agreement (SLA) based
- Secured with various levels of security implemented at the delivery centre
- ITIL based approach with industry standard tools.
